2018 Employee Benefit Trends Study
What employees want is a human workplace. This is a workplace that sees employees as whole, complete people with experiences at work and at home that combine to make a meaningful life. Through the human workplace, employees have access to the experiences that lead to higher job satisfaction and better performance. Further, employees feel valued, respected and encouraged. In the human workplace, employees improve everything from NPS scores to Glassdoor and Indeed reviews.
To create a human workplace, employers need to create moments of truth that enable more enriching experiences—distinctive moments crafted to acknowledge, support and celebrate employees. This isn't a "nice job" comment, in passing, at the cafeteria. These are intentional opportunities to display commitment to an employee's individuality and humanity that are woven into the DNA of an organization.
Build moments for personal and professional recognition
Employees spend almost half their waking hours at work. Even if it's a career they love, that's a lot of time. Throughout all those hours, it takes significant mental and emotional energy to stay productive, motivated and engaged—and that energy needs to be restored. Moments of recognition – on a birthday or work anniversary, for example – can go a long way to keep employees going strong.
Create moments that build trust
Most employees today trust their employers. However, more than 1/3 of employees are still lacking trust and confidence in the people that lead their organizations.
Creating intentional moments that display trust builds trust.
Yet, trust is multifaceted and doesn't simply refer to the integrity of an individual at the top.
Foster moments of work-life enrichment
A proper separation between work and life has been dying for years. Employees don't seek a simple balance of work and life but, rather, enriching experience across both—an integration that allows for fluidity at work, home and everywhere in between. This enriched experience can help in some of the most human moments we know: child care, bereavement or elder care.
However, there's work to be done in aligning employees and employers on their attitudes about an enriching work and life.
Provide moments of choice and flexibility
Outside the workplace, employees have choices in nearly everything they do.
So, when faced with rigid systems and processes, these workers have come to know that there's always more than one way to do something.
Ensuring that employees have choice in how they work is crucial to their decision as to where they work.
Moments of truth are the foundation for building a more human experience at work
They build trust
They foster work-life enrichment
They provide flexibility
Among those whose job does not require being on-site/on the road